Mandatory for Masters, officers, qualified ratings, and other personnel designated on muster lists to assist passengers inemergencies on passenger ships, this training addresses the unique challenges that can arise when dealing with largecrowds in confined spaces at sea.

These scenarios could include situations such as ship evacuations, fires, or other emergencies where maintaining order and ensuring passenger safety is paramount. The Crowd Management course covers a wide range of topics, including crowd behavior psychology, communicationtechniques, and effective crowd control strategies.

Seafarers learn how to guide passengers to assembly stations, deploy life-saving equipment, and initiate evacuation procedures when necessary. Moreover, STCW Regulation V/2 (7), A-V/2 (3) underscores the importance of this training in maritime safety and emphasizes the critical role personnel providing direct service to passengers play in emergency response. They must be well-prepared to handle emergency situations confidently and efficiently.

Furthermore, this course is also mandated for all personnel providing direct services to passengers in passenger spaces on board passenger ships, as stipulated by STCW Regulation V/2 (6), A-V/2 (2). It ensures that individuals responsible for passenger safety within the ship's interior are adequately trained and equipped to handle emergencies.

In conclusion, the STCW Crowd Management online course is essential for seafarers to handle emergency situations
involving large crowds on board passenger ships. It not only fosters preparedness but also ensures that personnel
responsible for passenger safety are well-versed in crowd management techniques and equipped to respond effectively during critical moments at sea. Complying with these regulations and completing this training is fundamental in maintaining the highest standards of maritime safety and security.

The STCW Crowd Management online course plays a critical role in ensuring the safety and security of passengers and
crew members on board ships, particularly during emergency situations involving large crowds.

This comprehensive training program is designed to equip seafarers with the necessary skills and knowledge to effectively manage and assist passengers in such scenarios while also familiarizing them with essential safety and emergency equipment.

This course is as per requirements under MLC 2006 Regulation 3.2- Food and catering training course, food and personal hygiene, food storage, stock control, environmental protection, catering health and safety.

This course is as per requirements under MLC 2006 Regulation 3.2- Food and catering training course, food and personal hygiene, food storage, stock control, environmental protection, catering health and safety.

The course fulfils the minimum requirements of Regulation III/4, Section A-III/4 And Table A-III/4 of the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers, STCW/78, as amended in 2010

The course fulfils the minimum requirements of Regulation III/4, Section A-III/4 And Table A-III/4 of the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers, STCW/78, as amended in 2010

This training program is mandatory for specific personnel, including Masters, Chief Engineer Officers, Chief Mates, and Second Engineer Officers. Additionally, it is required for any individual listed on the muster list with responsibilities for passenger safety during emergency situations.

The course focuses on two key aspects: crisis management and human behavior. Seafarers learn how to organize and execute shipboard emergency procedures efficiently, utilizing emergency plans and control measures to mitigate the impact of critical situations. Understanding the roles and responsibilities of each crew member in crisis management is crucial for maintaining order and ensuring an effective response.

Moreover, the training delves into the intricacies of human behavior during emergencies, emphasizing the importance of communication, leadership, and psychological aspects. It equips seafarers with the knowledge to manage passengers and other personnel effectively, keeping them calm and informed during high-stress situations.
In compliance with STCW Regulation V/2 (8), A-V/2 (4), this course ensures that maritime professionals are well-prepared to navigate the complex challenges posed by emergencies at sea.

By promoting effective crisis management and understanding human behavior under stress, this training contributes significantly to the overall safety and security of ships and their occupants, emphasizing the maritime industry's commitment to preserving lives and assets.

The STCW Crisis Management and Human Behavior online course serve a critical purpose in the maritime industry by
equipping seafarers with the skills necessary to effectively manage shipboard emergency procedures and ensure the
safety of passengers and crew during crises.